Data protection

Mambaji Privacy Policy — How We Keep Your Data Safe

When you open an account, place a bet, or make a payment on mambaji, certain information comes to us in the process. This page explains in plain language what that information is used for, how it is kept secure, and what rights you have over it.

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How we protect your privacy
We don't just say it — we do it: your data is protected at every level
Highest-Grade Encryption

All your data is protected with 256-bit SSL encryption — the same technology used by banks. Everything from your name to your payment details is fully secured.

Data is never sold

Your mobile number, email, and personal information are never sold to advertisers or third parties. Not ever. That is mambaji's core promise.

Card details are never stored

Credit or debit card numbers, CVV codes, and expiry dates are never stored on mambaji's servers. All payment processing is handled through a certified gateway to which we have no direct access.

You are in control of your own data

You can view, update, or delete your personal data at any time — just contact support and it will be handled within 24 hours.

Real-Time Fraud Detection

If any unusual activity is detected on your account, the system automatically sends an alert. Suspicious logins or transactions are flagged instantly.

Data is deleted after a set period

Once your account is closed and the required legal retention period has passed, your personal data is permanently deleted. We do not hold data indefinitely.

This privacy policy was last updated June 2026— last updated. By using mambaji's services, you agree to this policy.
1

What Information We Collect

mambaji collects three types of information in the course of providing its services. Each piece of data is collected for a specific reason — storing data without purpose is not our policy.

Registration & identity information:

  • Full Name & Date of Birth
  • Mobile Number (Bangladesh)
  • Email address (if provided)
  • National ID Information (collected during KYC verification)

Transaction & Usage Data:

  • Deposit & withdrawal history
  • Betting activity & results
  • Bonus usage history
  • Login time and device information

Technical information (collected automatically):

  • IP address (for cybersecurity purposes)
  • Browser type and version
  • Time spent on the site and pages visited (for analytics purposes)
What we do not collect: Card numbers, CVV codes, and bKash/Nagad PINs never reach mambaji's servers. These are processed directly by the payment gateway.
2

Why this information is collected

Mambaji collects information only when necessary. Every piece of data has a clear purpose:

Data Type Purpose of use
Name & date of birth Identity verification, age check (18+)
Mobile Number Login verification and sending important notifications
Transaction history Record-keeping and dispute resolution
IP Address Preventing unauthorized access
Browser Information Site improvements & enhanced mobile experience
NID Information Only during KYC verification, for anti-money laundering purposes

Your data is only used for marketing purposes when you have given your consent. To opt out of marketing messages at any time, simply let our support team know.

3

How Secure Is Your Data

Mambaji follows the highest industry standards for data protection. Security isn't just a feature — it's built into the core of mambaji.

Technical safeguards:

  • 256-bit TLS/SSL encryption — Every connection to the site is encrypted
  • Two-Factor Authentication (2FA) — an extra layer of protection at login
  • Real-Time Fraud Monitoring — Unusual activity flagged instantly
  • Secure data centers — servers monitored 24/7
  • Regular Security Audits — Regular audits conducted by independent external specialists

Data retention policy: All personal data is stored in encrypted form. No mambaji employee can view your password — it is stored as a hash, not in plain readable text.

A few things to keep in mind on your end: No one from mambaji will ever ask for your password, OTP, or card number by phone or message. If anyone does, it's a scam — report it immediately to support@mambaji.best.
4

Sharing Data with Third Parties

Mambaji never sells your data. However, in limited circumstances, certain information may be shared with necessary partners:

  • Payment Gateway: Only the minimum necessary information — transaction amount and account reference — is shared with bKash, Nagad, Rocket, or card processors to complete a transaction.
  • KYC Services: Your name and NID details may be shared with a certified KYC provider for identity verification. These providers are required to uphold the same privacy standards we do.
  • Legal Obligations: Specific information may be disclosed to regulatory authorities when required by court order or legal obligation.

Your data is never shared with third parties for any reason beyond the three listed above.

Not with advertising companies: mambaji never shares your information with marketing companies, data brokers, or advertisers — that's not part of our business model.
5

Cookies & Site Tracking Policy

Mambaji uses cookies on its website. Cookies are small text files stored in your browser. They cause no harm to your computer or mobile device.

What cookies are used for:

  • Essential Cookies: To maintain your login session. Without these, the site will not function properly.
  • Performance Cookies: To understand how quickly the site loads and identify any pages with issues.
  • Functional Cookies: To remember your preferences, such as language settings.
  • Analytics Cookies: To understand aggregate usage patterns, such as which sections members use most.

You can disable cookies from your browser settings. However, disabling essential cookies will prevent you from staying logged in and may cause certain site features to stop working.

Third-party tracking: mambaji uses standard analytics but does not employ any cross-site tracking pixels or ad network trackers that identify you personally.
6

Your data rights

You have full rights over your data on mambaji. You may make any of the following requests:

  • Right to Access: If you would like to see what information mambaji holds about you, contact support. Full details will be provided within 7 business days.
  • Right to Rectification: You can correct any inaccurate information at any time. Changes to your name or date of birth may require supporting documentation.
  • Right to Erasure: After closing your account, you may request that your data be deleted. However, certain information may need to be retained for a specified period due to legal obligations.
  • Right to Opt Out of Marketing: To stop promotional messages, contact support at any time or click the unsubscribe link in any message you receive.
  • Right to Data Portability: You can request a copy of your data in a specified format.

To make any of these requests, email us at support@mambaji.best or reach out via live chat.

7

Protection of Underage Users' Data

Mambaji's services are strictly for individuals aged 18 and above. We do not collect or process data from anyone under 18.

Age is declared at registration and verified during KYC. If a member is found to be under 18:

  • The account will be closed immediately
  • All collected data will be permanently deleted
  • Any transaction records will be retained solely to meet legal requirements

If you become aware that a minor is using mambaji, please notify us at support@mambaji.best.

8

How Long We Retain Your Data

Mambaji does not retain data longer than necessary. However, certain information must be kept for a defined period due to legal obligations:

Data Type Retention Period
Active account data For as long as your account remains active
Transaction records 5 years after account closure (as required by law)
KYC Documents 5 years after account closure
Marketing profile Deleted immediately upon withdrawal of consent
Site logs (IP address, etc.) Up to 90 days

Once the retention period ends, data is permanently deleted — it is not kept in any backup.

9

Changes to the Privacy Policy

Mambaji may update this privacy policy when necessary. For significant changes, members will be notified by email or SMS at least 30 days in advance.

For minor changes, this page will be updated with a revised date. Continuing to use the service constitutes acceptance of the updated policy.

If you are not happy with the changes: If you do not agree to the updated policy, contact support to close your account. Once closed, your balance will be returned and the data deletion process will begin.
10

Contact & Complaints

For any privacy-related questions, complaints, or requests:

  • Email: support@mambaji.best — privacy-related queries are typically responded to within 24 hours
  • Live chat: Visit the site and click the chat icon — available 24/7

If you suspect a data security breach, report it immediately. mambaji will launch an investigation within 48 hours and keep you informed of the outcome.

Safe Betting

Your data is safe — join mambaji with complete peace of mind

You've read our Privacy Policy and seen how seriously we take your data. Register now and enjoy the safest betting experience in Bangladesh.

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Frequently Asked Questions
Common Questions About Privacy & Our Service

mambaji does not charge any service fee on standard withdrawals — that has been our policy from the start. Whether you withdraw via bKash, Nagad, or Rocket, you receive the exact amount you requested, not a single taka less. Any charges levied by the mobile banking operator themselves are outside mambaji's control. Withdrawal limits depend on your account's verification level and VIP tier. Standard accounts can withdraw up to ৳50,000 per day. Completing KYC verification raises this limit — Gold members and above can withdraw up to ৳2,00,000 daily. Diamond members enjoy unlimited withdrawals. The minimum withdrawal amount is ৳200. For full payment details, Payment Visit the page.

mambaji offers more than just placing bets — you can also follow live scores and match updates in real time. Head to the Sports Events section to see ongoing matches as they happen: ball-by-ball updates for cricket, minute-by-minute scores and incidents for football, and set-and-game breakdowns for tennis. Score updates appear right alongside the live betting card, so you can make instant decisions based on what's happening on the field. Live video streaming is available for select events — typically major cricket and football matches. For all other matches, text updates and a live scoreboard are always available. Live data refreshes every few seconds — no page reload needed. To view the list of live events, Sports Events Go to the page.
Responsible betting: mambaji is for members aged 18 and above only. Betting is for entertainment — not as a reliable source of income. For more details, please visit our Responsible Gaming View the page.
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